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Home / Social Media Marketing / Marketing Issues: The Ethics of Saying NO

Marketing Issues: The Ethics of Saying NO

Ethics of Rejecting

I have to confess: I usually have hard time saying no when anyone asks for a favor (Shana would call me a pleaser, I guess πŸ™‚ ). However being rather active at various social media communities and interacting with so many different people, I came to understand that rejecting is something I have to learn to do.

Disclaimer: please don’t get me wrong; I love helping people and never insisted on some special ethics approaching me with items to vote. None of my good friends bothers me at all and I am sincerely happy when I have the opportunity to help any of them. I love my social media friends and I love to help.

The thing is, social media and the Internet in general is not all about friends and every day absolutely random people I even don’t know approach asking to vote / comment / help promote their websites and since I can’t reject, they start bombing me with messages every single day. In the end, I end up voting for posts I don’t even like and spending my time answering these messages.

My idea is that rejection is an integral part of business relationships and so it should be done wisely. So what are some possible ways to handle it?

question.jpg Lie: make up any random escuse that pops up in my mind (e.g. “I haven’t received your message“, “I have no time”, etc)

question.jpg Explain: carefully select arguments why I am forced to reject. While it can be hard in the beginning, it should become easier after some training.

question.jpg Ask for a return favor: well, in this case I won’t reject but at least I will benefit from the situation.

question.jpg Ignore: don’t answer the request at all? Pretend you never received it or let the person invent an excuse for you?

Any other? Please share your thoughts!

Image source: I wanna say NO

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Ann Smarty

I am Ann Smarty, owner of SEOsmarty.com. I've been in the SEO industry for two decades. I am the former Editor-in-Chief of Search Engine Journal and a contributor to Mashable. These days I am running Viral Content Bee and writing for Moz, Buzzsumo, Wix and many others!
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